Shipping and Returns

How long does my order take to ship?

Thank you for your interest in our Punjabi-English Wooden Puzzles! We strive to ship orders as quickly as possible, typically within 1-2 business days after receiving payment.

  • Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery. Shipping times may vary depending on your location, but typically orders within the USA take 3-5 business days to arrive. For international orders, shipping times can vary widely depending on your location and customs clearance times.

    Please note that we are not responsible for any delays in shipping due to unforeseen circumstances such as weather or customs processing times. If you have any questions or concerns about the shipping status of your order, please feel free to contact us and we will do our best to assist you.

Do you offer international shipping?

We are delighted to offer international shipping to our customers worldwide! Our flat rate for shipping within the USA is $5, while our flat rate for international is calculated based on the country at the checkout.

  • Please note that some countries may have additional customs fees, taxes, or duties that are not included in our shipping price. These fees are the responsibility of the customer and may vary depending on your country's regulations. We recommend that you check with your local customs office for more information before placing your order.

    We take great care in packaging and shipping your order to ensure that it arrives in perfect condition. We use reliable shipping carriers and provide tracking information so that you can easily monitor the progress of your delivery.

    If you have any questions or concerns about international shipping, please feel free to contact us. We are always happy to help and provide excellent customer service to our valued customers around the world.

What is your return policy? 

We take pride in offering high-quality Punjabi-English Wooden Puzzles that are carefully crafted with the utmost care and attention to detail.

  • We want our customers to be completely satisfied with their purchases. However, we do not accept returns, exchanges or cancellations, unless the product is damaged or defective. If you receive a damaged or defective product, please contact us immediately so we can make it right.

    Please note that we do not accept cancellations once an order has been placed. We strive to ship orders as quickly as possible, typically within 1-2 business days after receiving payment. Once your order has been shipped, we are unable to cancel it.

    To report a damaged or defective product, please contact us directly. We are always happy to assist you and ensure that you are completely satisfied with your purchase.

    Thank you for choosing our Punjabi-English Wooden Puzzles. We appreciate your business and look forward to providing you with excellent customer service.